Doggie Solutions Reviews

Brought a large dog crate £119 service good dispatched next day had bit trouble with DHL and the delivery confusion but arrived sadly door is bowed and dent in tray so clearly been thrown about. Lot money for damagwd goods

Avoid. Like someone else in this thread. Complete rip off. Processed my payment. Didn't provide item to DHL to deliver. Lied that it must have been lost in transit. Now out of stock apparently. However item still showing as in stock and ready to purchase on their website! They are taking money without having the goods in stock. Need reporting to trading standards

What a scam! Anybody can set up an ecommerce website and sell goods which they clearly do not have in stock. I cannot believe people are still getting away with this in the UK so blatantly. I was issued a DHL tracking number when doggie solutions hadn't even released the goods to DHL. Hiding behind the Web and a non answering telephone. Doggie solutions I will catch up with you!

A complete joke won’t answer any phone calls because of covid what’s going on don’t know if they realise but the country is back at work what’s stopping them communicating with customers over the phone just an excuse for poor service I was told my items were ready for dispatch over 10 days ago still haven’t received them an email was sent to their so called customer service team 4 days ago still no response companies like this shouldn’t be in business an absolute disgrase

Paid £9.50 for an engraved dog tag, it arrived with someone else's engraving on it so completely useless to me. I have had no response to my emails so have had to buy a replacement elsewhere. Still no response a week after receiving the wrong tag so I have opened a Paypal case. AVOID!

I've waited 12 days for delivery of a personalised name tage only to receive one with someon's elses' personal details on (if your name is Iris Mack I have your name tag!). DS aren't taking calls and my email has gone unanswered and I've been advised not to keep emailing them.... I am hoping this review might illicit some sort of response but not hopeful from other comments online...

I ordered my items 12 days ago but they have not been delivered. I tried to contact customer services by email 5 days ago, hoping for an update, but I am still waiting for a response, even though their automated reply advises that replies may take ‘24-48 hours’. Very unimpressed.

A dog tag for clipping to collar. Despite being correct size for collar it came loose within days and when reattached did not last many more days before it became deformed. It was on a small WCS at 11kg so would not want to use it on this breed on anything bigger.
Useless, avoid.

I use Doggiesolutions for my dogs tags. I have also on one occasion used their dog tags as a medical emergency tag for a friend of mine who has to wear a tag showing her alergies in case of emergency. Much cheaper than buying one through a pharmacist, and does the same job very effectively. Always had a very good service at a compeitive price, good job done each time. Highly recommended

The dog tag looks indestructible - I'm sure it will last several lifetimes and is exactly what I wanted. The little split ring it comes with look very flimsy though - I've ordered some D rings to attach it to her collar but it's a shame I couldn't get it at the same place as the dog tag - maybe something to consider for the future? I'll definitely be getting one for our other dog though.

10 days since payment taken , no items, no response to emails and no one answering the customers services telephone line (during opening hours)

Have had to purchase items from elsewhere due to imminent arrival of puppy . Wonder how long it will take to get my refund , some how I don’t think it will be easy or quick , unlike their process for taking my cash ?

Very poor service. I ordered 2 dog coats, one medium and one large. When I ordered I was told the next day that the large was out of stock and I confirmed I was happy to wait for it. About 2 weeks later the large turned up but no sign of the medium one. I chased it up and many emails went back and forth and it turned out that the medium was out of stock as well but no one told me. The medium one turned up after a month. Don’t use if you want good customer service and items delivered quickly.

Order was late and after asking for a tracking number was told that a 30kg box had been ‘lost in the post’. A new batch of dog food was then dispatched. After waiting and checking again, an email was received stating that the order was being cancelled due to Covid and leaving the EU?? Eight days later, we now have no dog food! Really poor service.

I bought the Pet Qwerks Talking Babble Ball from DS Pet Store for £5.99 plus £3.99 shipping fee. The ball was defect and didn't work. DS Pet Store asked me to send it back which was another £3.95 for a small packet. They refunded only £5.99. I lost £7.94 for shipping fee for this defective ball. Extremely poor customer service. Avoid DS Pet Store.

Coolaroo Replacement Covers Grey, was great as my old one after more than ten year use of as a bed with my to old dogs need to be replace after hard well used bed.
Now my two new dog get to try it out and see if they will take to it as I just got replacement cover for them. Coolaroo great dog bed as they keep them cool and warm as well, take the weight off there body on hard floors.
Do recommend them for your dog.